easyweddingvideo.com
Terms & Conditions
1) Introduction
A contract is formed between a customer (referred to as the
“Customer”) and TapeMe (referred to as the “Company”) when
an Order is received from the Customer. An Order may be in
written, verbal or electronic form. The Product or Service
shall mean any product or service that is provided by the
Company to the Customer. These conditions do not affect
your statutory rights.
2) Supply
The Company agrees to supply the product(s) or service(s)
to the Customer as detailed in the Order and according to
the terms and conditions of this contract. This agreement
will be confirmed electronically to the customer. If TapeMe
are unable to supply the product(s) or service(s), this
will be communicated to the Customer at the earliest
opportunity and any deposit received will be returned.
3) Rights reserved
Should the Company choose not to enforce any or all of
these conditions it should not be interpreted as a waiver
of any of the Company’s rights. By providing the Company
with an Order, the Customer accepts these terms and
conditions.
4) Payment
The Company shall issue an invoice to the Customer in
respect of products or services supplied, or to be
supplied, the payment terms for which will be stipulated on
the invoice. The Company reserves the right to charge
interest on overdue amounts at an annual rate of 5% above
the Lloyds TSB Bank base rate ruling on the date payment is
due. Title in the goods or services shall remain with the
Company until full payment has been received, unless
otherwise stipulated in the Order.
5) Health & Safety
The Company and Customer will act in accordance with all
relevant health and safety requirements in order to provide
the product(s) or service(s).
6) Creative Brief
Unless otherwise agreed, the Customer accepts the Company’s
decisions on creativity within the product(s) or
service(s).
7) Booking Fee/Cancellation
Monies paid by the Customer to reserve the product(s) or
service(s) of the Company will be accepted as a Booking
Fee. If the Customer cancels the order less than 8-weeks
prior to the Company supplying the product(s) or
service(s), the Customer will be liable for the whole
invoice value less any Booking Fee already paid. If the
Customer cancels their Order more than 8-weeks prior to the
Company supplying the product(s) or service(s), they shall
forfeit the Booking Fee.
8) Liability
The Company accepts no liability for any loss or damage
that may arise from the supply of the product(s) or
service(s). In the unlikely event of the Company being
unable to supply the product(s) or service(s) as specified
in the Order, liability shall be limited to the total
invoice value – or monies already paid by the Customer.
9) Copyright
Unless otherwise stated in the Order, the Company retains
copyright in all their Original Material. Original Material
includes video recordings, graphics, soundtracks, printed
material and any other design or artwork commissioned by
the Customer in relationto the Order. The Customer must
ensure that permission is sought for the inclusion of any
copyright material they supply to the Company to enable
them to deliver the product(s) or service(s). The Customer
must also ensure that permission is sought for the
inclusion of any performers or performances, trademarks and
locations. The Company retains the right to use this
material in its original and edited form as they see fit,
unless otherwise agreed in the Order. The Customer agrees
to indemnify the Company in the event of any breach of
copyright claims being brought against the Company in
respect of material supplied by the Customer.
10) Data Protection
The Customer must ensure that all necessary arrangements
have been made with, and permissions obtained from, people
and places that may be recorded on video as a result of the
Company supplying the product(s) or service(s) – and that
such recording is in compliance with Data Protection.
11) Complaints Procedure
In the unlikely event of a dispute over the supply of
product(s) or service(s), the Customer and Company agreed
to accept the findings of the Institute of Videography’s
Arbitration Office. Any disputes must be notified within
28-days of the Customer receiving the product(s) or
service(s).
12) Care and Damage to client property
Whilst every care is taken in the handling of the
Customer’s property, the Company accepts no responsibility
whatsoever for any loss or damage, howsoever caused, or any
other loss by unforeseen circumstances whilst they are in
the custody of the Company. Liability for such loss or
damage will be limited to the replacement cost of the
materials or media and in no circumstances will any
liability attach to any claim for the value of the content.
13) Right of Assignment
The Company retains the right to assign the supply of the
product(s) or service(s) to the Customer to another
suitable company should they be unable to complete these
terms and conditions.
14) Expenses
The Company retains the right to charge out-of-pocket
expenses incurred in providing the product(s) or service(s)
– subject to being able to provide the Customer with proof
of expenditure. All out-of-pocket expenses will be charged
at cost. [Clarification – TapeMe do not normally charge for
travel costs. In some cases we may make a charge for travel
costs where the distance is exceptional but this will be
discussed with the customer at an early stage. Any charges
made by the venue incurred by the company will be passed
onto the customer in full.]
15) Confidentiality
Unless otherwise agreed the Company will treat any
information gained during the supply of the product(s) or
service(s) as being private and confidential. Likewise, the
Customer shall keep confidential any methodologies and
technology used by the Company to supply of the product(s)
or service(s).
16) Basis of law
These Terms and Conditions and any accompanying letter
and/or contract are governed by the laws of the United
Kingdom.